Agency Website General Conditions of Use

These conditions regulate the use of this website (hereinafter the website), brand of the agency SPAIN SAVVY Calle Rosa Chacel 4, CP 41907 Seville (hereinafter the agency) offers Internet users. Its use supposes for the user the full acceptance of the general conditions committing to act in accordance with the law.
The User who contracts services through this website declares that he is of legal age (that is, he is at least 18 years old).
The User is responsible for treating confidentially and adequately the passwords that may be assigned by ‘the agency’ to access certain areas of the Web, avoiding access to unauthorized persons.
The User agrees to be responsible for the economic consequences derived from any use of this website, whether or not with the use of passwords, by the User or by third parties.
The User declares that all the information provided by him, when required during the use of the Web, is true, complete and precise and undertakes to update it.

Acquisition of Products and Services Through the Web

The User, from the website of ‘the agency’, has access to information on third-party products and services related to tourism and travel and can make reservations and purchases of some of these products.
The sale of package tours and other tourist services through the Web will be carried out by ‘the agency’, whose legal information appears at the bottom of this document.
The reservation or purchase of products and services is subject to the specific terms and conditions that the providers and/or organizers of said combined trips establish for each case. The User agrees to accept and respect the terms and conditions of purchase established by the suppliers and/or organizers of said products and/or services, including, but not limited to, the payment of any accrued amounts and compliance with any rules and restrictions on the availability of rates, products or services.
The preparation and updating of information on offers, products or services, prices, routes, distances, characteristics and any other relevant data and information about them offered through the Web and that have the seal of the offer on the offer poster. provider, corresponds to the respective providers and/or organizers of the combined trips, without ‘the agency’ being responsible for the maintenance, review, supervision or updating or having the possibility of verifying the veracity, updating, precision or completeness of said information.
The providers, within the scope of their obligations, will be responsible to the User for compliance with the obligations derived from the regulations in force and the terms and conditions of sale of each of the products and combined trips that are contracted, without ‘ the agency’ assumes any obligation or responsibility with respect to those products or services that it does not provide directly.
In the event that the agency applies discounts (excluding supplements, fees and taxes), these will be refundable once the reservation is made (to the account provided by the user), provided that the reservation is made directly on the web.

Returns and Cancellations

The trips and activities are contracted with different suppliers and service wholesalers, so the return conditions will be governed by the Combined Travel Contract signed in each case. At the time of contracting the service, the deadlines will be indicated, if applicable, for the total or partial refund of the amount paid in case of early cancellation by the client. The providers, within the scope of their obligations, will be responsible to the User for compliance with the obligations derived from the regulations in force and the terms and conditions of sale of each of the products and combined trips that are contracted, without ‘ the agency’ assumes any obligation or responsibility with respect to those products or services that it does not provide directly.

Regarding products purchased through the online store, the requirements are as follows:
1.- Causes admitted for the return of products:
– That the item delivered does not correspond to the order placed.
– If for any reason the delivery time of your order is longer than established, we will contact you indicating the approximate estimated date for shipment. However, if the delay is such that you are no longer interested in purchasing the order, we recommend that you do not accept the package. This will save return costs.
2.- Status of the items for their return to be accepted:
– For the return of an order to be accepted, it is essential that it be sealed, in its original packaging and in perfect condition.
3.- Procedure established for the return of the products:
– In the event that the product must be returned, you must contact us through our website, by email at, indicating the order number, and the reasons for the return.
– After providing this information, you can send the item to the address indicated, once it is verified that the merchandise is in good condition, the purchase will be refunded.
– The expenses derived from returns or changes (mainly ports) will be borne by the client.
4.- Maximum term established for the return:
– A maximum period of 14 calendar days is established from the delivery of the order, after this period no return will be accepted.

Copyrights, Trademarks, Software

All content on the ‘the agency’ website (including, without limitation, text, graphics, logos, button icons, images, audio files and software) is the property of ‘the agency’ or its content providers and They are protected by national and international industrial and intellectual property regulations. The compilation (understood as the collection, arrangement and assembly) of all content on the website of ‘the agency’ is the exclusive property of ‘the agency’ and is protected by law.
All software used on the website of ‘the agency’, or its software providers, is protected by national and international industrial and intellectual property laws.
Any other use of the content of this website is strictly prohibited, including the reproduction, modification, distribution, transmission, subsequent publication, exhibition or representation of all or part of it.

Use of the Website

This Website is solely and exclusively for the personal use of Users. Its modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or non-commercial purposes are prohibited. You agree not to use this website for illegal or prohibited purposes.
In particular, the User of the Website accepts that they will only use the Website for themselves and that the products or services acquired through the Website will be for their own use or consumption or for the persons on whose behalf they are legally authorized to act. The User will not resell products or services purchased through the Website to other people.
The user of this website declares to be an official of any Administration.

Limitation of Liability

The agency offers this website as it is presented, it may contain inaccuracies or errors. The agency does not offer guarantees of any kind regarding the operation of the Web, the information, content, software, materials or products included.
Within the website, links can be made to other websites over which the agency has no control and whose content is not responsible.
The inclusion of links or links to other websites does not imply that the agency promotes, endorses, guarantees or recommends that website. The links or links included in the agency’s website are only offered as informative references without any type of assessment of the contents, owners or services or products offered from them.
To the extent permitted by applicable law, the agency disclaims any warranties, including but not limited to warranties of merchantability and fitness for a particular purpose. The agency will not be responsible for damages of any kind that may arise from the use of this website, including direct and indirect damages.
The agency does not assume any responsibility for the lack of veracity, updating and precision of data or information about the offers, products and / or services, prices, routes, distances, characteristics and other data and relevant information of the products and services offered in the Web by the suppliers and/or organizers of combined trips.
Likewise, the agency is exonerated from any liability derived from non-compliance or defective compliance by suppliers and/or package travel organizers of the obligations derived from the regulations in force and from the terms and conditions of sale of each of the products and services. or combined trips that are contracted through the Web.
The agency declines all responsibility for the non-contracting by the user of the cancellation/cancellation insurance.
If, due to outside forces, deficiencies arise in the reservations, confirmations and/or execution of any trip or service contracted from the web, due to circumstances that are not foreseeable or cannot be solved by the agency, or if it is impossible to comply with any of the benefits agreed, the client waives the right to file any type of claim against the agency, for these deficiencies or breaches, unless the agency’s lack of professional diligence is proven.

Applicable Law and Jurisdiction

These General Conditions, as well as any relationship between the User and the agency, will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the consolidated text of the General Law for the Defense of consumers and users and other complementary laws. Failure to comply with all or any of these conditions will lead to the termination of the contractual relationship. Both parties, expressly waiving any other jurisdiction that may correspond to them, submit to the exclusive jurisdiction and competence of the Courts and Tribunals of Seville.
The agency reserves the right to make changes at any time on the Web, as well as in these General Conditions

SPAIN SAVVY (Egea & Gemba, S.L.)
Calle Rosa Chacel, 4
Valencina de la Concepción (Sevilla) 41907